Terms of Service for Lily
Last Updated: January 15, 2025
1. Agreement to Terms
By accessing or using Lily ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.
2. Eligibility
2.1 Age Requirements
- You must be at least 13 years old to use Lily
- Users aged 13-17 must have parental or guardian consent
- Users must be at least 18 years old to receive payouts
2.2 Account Requirements
- You must provide accurate and complete information
- You are responsible for maintaining the security of your account
- You must have a valid TikTok account to participate as a creator
- One person or entity may only maintain one account
3. User Accounts
3.1 Account Types
Creator Accounts:
- For individual content creators
- Can participate in brand campaigns
- Can earn points and request payouts
- Must connect a TikTok account
Business Accounts:
- For brands and businesses
- Can create and manage campaigns
- Can view campaign analytics
- Payment required for campaign activation
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your password
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. TikTok Integration
4.1 TikTok Account Connection
- You must authorize Lily to access your TikTok account through OAuth 2.0
- We only request minimum necessary permissions
- You can disconnect your TikTok account at any time
- We do not post content to your TikTok account without permission
4.2 TikTok Data Usage
- We collect public metrics for videos you submit to campaigns
- We track video performance (views, likes, comments, shares)
- We access only videos explicitly submitted through our platform
- We comply with TikTok's API Terms of Service and policies
4.3 TikTok Policy Compliance
- You must comply with TikTok's Terms of Service and Community Guidelines
- You are responsible for the content you create and submit
- We may suspend accounts that violate TikTok's policies
5. Creator Terms
5.1 Campaign Participation
Eligibility:
- Must have an active TikTok account
- Must meet campaign-specific requirements
- Must be in good standing on both Lily and TikTok
Requirements:
- Follow campaign guidelines and briefs
- Create original content that follows platform rules
- Submit videos within campaign deadlines
- Disclose sponsored content per FTC guidelines
5.2 Points and Rewards
Earning Points:
- Points are awarded based on video performance metrics
- Performance is measured using TikTok's public metrics
- Point calculations are at Lily's discretion
- Points may be adjusted for fraudulent activity
Point Values:
- Points have no cash value until redeemed
- Point-to-currency conversion rates may change
- We reserve the right to modify point structures
- Points may expire after a period of inactivity
5.3 Payouts
Eligibility Requirements:
- Minimum payout threshold must be met
- Valid payment information must be provided
- Users must be 18+ or have parental consent
- Account must be in good standing
Payout Process:
- Payouts processed according to our schedule
- Processing time may vary by payment method
- We reserve the right to withhold payouts for violations
- Tax reporting may be required per local laws
5.4 Prohibited Activities
Creators must NOT:
- Use bots, automation, or artificial engagement
- Manipulate metrics or game the system
- Create misleading or fraudulent content
- Violate TikTok's Community Guidelines
- Submit content created by others
- Participate in the same campaign multiple times
- Share account access with others
6. Business Terms
6.1 Campaign Creation
Requirements:
- Valid business account with verified payment method
- Clear campaign objectives and guidelines
- Compliance with advertising regulations
- Appropriate content for target audience
Campaign Guidelines:
- Must not violate TikTok policies or community standards
- Must comply with FTC advertising disclosure rules
- Must not request illegal or harmful content
- Must respect creator rights and compensation
6.2 Payment Terms
Campaign Costs:
- Payment required before campaign activation
- Pricing based on campaign scope and duration
- Fees are non-refundable once campaign is active
- Additional charges may apply for premium features
Budget Management:
- Businesses are responsible for setting appropriate budgets
- Creator payouts are deducted from campaign budgets
- Platform fees apply to all campaigns
- Unused budget may be refunded per our policy
6.3 Campaign Performance
- Campaign results are not guaranteed
- Actual performance may vary from estimates
- We do not guarantee specific engagement rates
- Analytics provided on a best-effort basis
7. Content and Intellectual Property
7.1 Your Content
Ownership:
- You retain ownership of content you create
- You grant Lily a license to display and analyze your content
- This license includes showing content to brands and in analytics
License Grant: By submitting content, you grant us:
- Non-exclusive, worldwide, royalty-free license
- Right to display, reproduce, and distribute content on our platform
- Right to use content for promotional purposes
- Right to analyze content for platform improvement
7.2 Brand Content
Brands grant creators:
- Right to use brand assets in campaign content
- Permission to tag and mention the brand
- Authorization to create sponsored content
- License terms as specified in campaign brief
7.3 Platform Content
All Lily platform elements are our property:
- Lily logo, branding, and design
- Platform software and technology
- Analytics algorithms and systems
- Documentation and materials
8. Prohibited Conduct
8.1 You Must Not:
System Abuse:
- Attempt to hack, disrupt, or damage the platform
- Use automated systems without authorization
- Reverse engineer our technology
- Circumvent security measures
Content Violations:
- Post illegal, harmful, or offensive content
- Infringe on intellectual property rights
- Impersonate others or misrepresent yourself
- Share false or misleading information
Platform Misuse:
- Create multiple accounts to game the system
- Manipulate campaigns or metrics
- Harass other users
- Spam or send unsolicited messages
8.2 Consequences
Violations may result in:
- Warning or account suspension
- Permanent account termination
- Forfeiture of earned points
- Legal action if necessary
9. Payment Processing
9.1 Payment Methods
- Credit/debit cards for business accounts
- Bank transfer, PayPal, or other methods for payouts
- Payment processor fees may apply
- We use secure third-party payment processors
9.2 Refund Policy
For Businesses:
- Campaign fees are generally non-refundable
- Refunds may be provided for platform errors
- Disputes must be reported within 30 days
For Creators:
- Payouts are final once processed
- Disputes must be reported within 14 days
10. Privacy and Data
10.1 Privacy Policy
- Our Privacy Policy explains how we handle your data
- By using Lily, you agree to our Privacy Policy
- Available at: https://lily.app/privacy
10.2 Data Usage
- We collect data as described in our Privacy Policy
- We use data to provide and improve the Service
- We share data as necessary for platform operation
- You can request your data or deletion
11. Disclaimers
11.1 Service Provided "As Is"
The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free service
11.2 Third-Party Services
- TikTok integration depends on TikTok's API availability
- We are not responsible for TikTok service issues
- Third-party payment processors have their own terms
- External links are not under our control
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to amounts paid to us in the past 12 months
- We are not responsible for losses due to factors beyond our control
- This includes loss of data, profits, or business opportunities
13. Indemnification
You agree to indemnify and hold Lily harmless from:
- Claims arising from your use of the Service
- Your violation of these Terms
- Your violation of third-party rights
- Content you submit to the platform
14. Termination
14.1 By You
- You may close your account at any time
- Outstanding balances must be settled
- Some data may be retained per our Privacy Policy
14.2 By Us
We may suspend or terminate accounts for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- At our discretion with or without notice
14.3 Effects of Termination
Upon termination:
- Your access to the Service will end
- Unpaid balances may be forfeited
- Content licenses continue as specified
- Some provisions of these Terms survive
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of State of Delaware, United States, without regard to conflict of law principles.
15.2 Arbitration
Disputes will be resolved through binding arbitration, except:
- Small claims court actions
- Intellectual property disputes
- Emergency injunctive relief
15.3 Class Action Waiver
You agree to resolve disputes individually, not as part of a class action or representative proceeding.
16. Changes to Terms
16.1 Modifications
We may modify these Terms at any time. Changes are effective:
- Upon posting for non-material changes
- After 30 days notice for material changes
- Immediately for legal compliance
16.2 Your Acceptance
Continued use after changes constitutes acceptance. If you don't agree, you must stop using the Service.
17. Contact Information
For questions about these Terms:
- Email: michael.f.tomasik@gmail.com
- Support: michael.f.tomasik@gmail.com
- Website: https://lily.app/terms
By using Lily, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Effective Date: January 15, 2025